We say it over and over again ... with our small business VoIP service you get “Fortune 500” features on a small business budget. Our cost-efficient phone systems come powered with features that give you the flexibility and functionality that the largest and most successful companies enjoy. 

The Novera/Vonage Business VoIP features enable you to move around the office, work remotely, establish the image of a multi-desk office, handle departmental calls, set up custom greeting messages, and so much more. 

Big Business Presence on a Small Business Budget

Business VoIP solutions from Novera's Vonage solutions let you work the way you need to (and want to) by giving you the power to customize your phone system and mobilize your workforce. Learn more about our small business VoIP features that help your business compete with the big guys. The following are just a FEW of the features you'll enjoy with business VoIP.

• Call Group
  Calls can be forwarded to multiple extensions that will ring simultaneously.
• Call Forwarding
  Calls can be forwarded to a home phone or mobile number so that business calls are never missed.
• Call Park 
  Call Park is a transfer service that allows you to “park” a call in a “spot” and have the call retrieved by another extension on the account.
• Call Queue 
  The Call Queue feature is a dynamic “virtual waiting room” for inbound callers, allowing you to dictate the on-hold experience and efficiently manage call volume.
• Call Transfer
  Even in a company with two employees, the ability to transfer a call is an important part of looking professional. Sure you can just hand the phone to another employee, but what if you are both working from home in different locations? Our cloud PBX service makes it easy to transfer calls and connect workers, even when they’re in different locations.
• Local or Geographic Number 
  Portray a local presence in any additional market by publishing a local phone number in any area code.
• Main Company Number 
  This number is attached to the main Virtual Receptionist to allow incoming callers to reach the appropriate department or individual by selecting an option from a menu.
• Multiple Devices on One Extension 
  If you’re looking for a multi-line phone system that can handle multiple calls across many devices, you will be glad to know that you can use up to three different phones on the same Vonage Business extension (e.g., desk phone at work, desk phone at home, softphone on your smartphone or laptop). Use the same phone number, voicemail box, and extension for all your registered phones at no additional cost.
• Music on Hold 
  Have you ever called a company and been put on hold, and then all you hear is complete silence? It feels as if you have had the door shut in your face, and you are left wondering if the person has just hung up on you. As a small business owner, you want to make sure that your customers and potential customers feel like you care about them. Vonage Business Music on Hold feature is a very important part of indicating to your callers that you are a professional company that has its customers’ interests at heart.
• Virtual Mailbox 
  Used to gather voicemail messages for a particular function or for employees that do not need full phone service.
• Virtual Receptionist 
  When it comes to Vonage’s key features for business, Virtual Receptionist is not only one of the most popular, but it’s also the feature that most businesses set up first. This sophisticated auto attendant lets you create customer pathways, routing your callers to the appropriate department or individual for a streamlined experience.
• Toll Free Numbers
  Toll Free Numbers let your customers in the U.S. and Canada call you without incurring any long distance charges – perfect for giving your company a professional image.
  
  

Request a free quote or consultation for your business today!

VISA has recently announced a new mandate that will affect installations via software vendors during 2016 and beyond. The mandate is intended to improve security for payments.

Some of the highlights of this requirement include:

• Each ISV / Reseller that installs POS systems that accepts payments via the POS will be required to have a certified QIR
• Start date March 31 2016 (FAST APPROACHING!)
• Training can be completed via “e-learning” course (6 hour)
• An exam is required once training is completed
• The process first requires your company to be approved.... then the designated individual can sign up for training
  
  A link to PCI Security Standards Organization Website / QIR section is provided below for your reference.
  
  https://www.pcisecuritystandards.org/program_training_and_qualification/qualified_integrator_and_reseller_certification
  
  

  Contact Novera Payment Solutions for more information!

  703.865.3011 X 701

  Send Email

  
  ​

   

Novera Payment Solutions Has Teamed With Vonage

Bring your business into the second quarter of 2016 with top of the line calling features and bottom line savings with VoIP.

Low Cost, Low Overhead

Unlike traditional phone systems, the Vonage business VoIP solution is delivered over the Internet and is hosted in the cloud. So you can forget the closetful of wires in the office and the expensive service calls. Novera/Vonage customers save on average 36%* on their phone bill – proof that the best business phone systems don’t have to be the most expensive. Now you can have all the calling features that used to be available only to Fortune 500 companies ... at a fraction of the cost!

**Savings claim is based on the average monthly recurring charge for unlimited domestic business calling plans from the top three leading wireline service providers. Comparison excludes promotional pricing, fees, surcharges or taxes and assumes a customer already has broadband service. Check your phone bill to determine the savings that would apply to you ... or contact us to do a free savings analysis for you!

Business-Class Features

With over 40 calling features built in, our business telephone system delivers productivity with:

• Virtual Receptionist
• Dynamic Caller ID
• Mobile Apps
• Desktop Plugins
• Voicemail to Email 
• ... and so much more.

You can also enhance your communications with low-cost add-onpremium features – such as Call Conference, Call Recording, Call Monitoring, Call Queues, Virtual Fax and CRM integration tools.

 

Easy Setup & Support

All business phone systems (including VoIP systems) are not created equal. Setting up the Novera/Vonage system is quick and easy. Our VoIP-compatible phones arrive pre-configured to work on the system and ready to plug in. It's as easy at that.

You can manage the phone system from your desktop through a simple and user-friendly admin portal. If you need assistance, you not only have access to online learning resources and extensive training, but our experienced customer and tech support teams are always there when you need them.

 

Let's Talk!

If you've ever considered making the switch to VoIP, or are simply interested in learning more about what VoIP is and how it can help your business, let's talk. You are going to be pleasantly surprised at the array of powerful features instantly available to your business at such a low cost. You'll wonder why you didn't make the change sooner!

What is a Payment Gateway?

A payment gateway is software that facilitates the communication of transaction information through a third party to the company authorizing payments. The routing of payment data provides the authorizing company the information needed to approve or decline transactions.

 Worldpay Link Gateway

The Worldpay Link Gateway is a payment gateway that provides a straightforward, cost effective implementation route for EMV.

Its advantages include:

• Eliminates EMV development time and associated cost – it's ready for EMV implementation when you are
• Reduces the scope of PCI compliance – with "No Scope" solution alternatives
• Integrates payment systems with existing applications and software
• Provides one solution for multiple transaction types-credit, signature and PIN debit, check and ACH

Novera Payment Solutions and Worldpay work with all of our supported ISVs toward EMV certification.

Easy EMV-Ready Payment Gateway Integration

Novera and the Worldpay Link Gateway offer multiple API programming languages which allow you to easily and securely integrate your custom application. Sample scripts are available to shorten the learning curve and speed your development.

Detailed Worldpay Link Gateway payment integration guides are provided so you have all the information you need for a secure and successful software integration. In addition, you can contact Novera’s team of experts with questions along the way.

Payments Integration Support

Though you will have access to Worldpay Link Gateway integration guides as well as sample code, you simply may need to speak to a person. We offer a dedicated payment systems support team to assist you along the way.

Contact Novera Payment Solutions today for a free quote!

It's simple really.

Novera Payment Solutions and Worldpay  aim to become true partners to businesses. We are more than a simple payments provider. We deliver a range of value-adding payment-centric services and solutions.

We offer:

1. Online card payments

Novera’s Worldpay integration offers unrivalled global card payment coverage and functionality across all of the leading schemes. We provide access to global markets as well as the card payment experience and  expertise that will help your business succeed.

2. Alternative payments

With Novera Payment Solutions and Worldpay, you can simplify online payments by creating a fast and secure checkout experience for your customers. Alternative payment types are a breeze.

3. Fraud & Risk Management

Worldpay offers world-class security and helps its customers improve profitability by providing tailored, sector-specific advice and leading, customizable fraud management tools

4. International Currency

You can accept payments in currencies from around the world, without the hassle of dealing with multiple banks and incurring unnecessary charges. Worldpay cuts costs associated with payments by up to 85 percent compared to traditional channels.

5. Gateway services

Worldpay’s global gateway services are designed to lower operating costs, reduce PCI requirements and manage risk. Novera Payment Solutions’ innovation helps you stay ahead of the competition.

6. Data and Analytics

Worldpay’s expertise in payments and their continual investment in analytics enables us to help you translate data into real value-adding insight. 

7. Optimization

Novera Payment Solutions and Worldpay work as your partners to help you achieve the best transaction acceptance rates and lowest possible transaction costs.

Contact Novera Payment Solutions today and request a free quote.

 

 

VoIP technology can be confusing to people who have never experienced the difference. Here, we outline the basic differences between VoIP technology and your traditional business phone service. Your modern business needs VoIP … out with the old and in with the new! 

IP NETWORK CONNECTION (VoIP)

VoIP technology uses a completely different infrastructure than traditional phone service does. Instead of your phone calls traveling over the phone company’s network, Internet broadband service connects your local IP Network to the cloud where most VoIP providers host their feature-enabling PBX (Private Branch Exchange).

The difference is truly revolutionary: Access to phone service and the Internet are achieved over the same broadband connection. This opens us features and mobility options for your business that enhance your capabilities and save you money. Rather than having outdated hardware in your office, VoIP system can be updated remotely and automatically, which can make the costs considerably less than traditional business phone systems.

TRADITIONAL PHONE TECHNOLOGY

While traditional phone service has been around for many years, the technology is increasingly regarded as antiquated and expensive.

Business phone service is commonly delivered over the PSTN (Public Switched Telephone Network) with either an on-site PBX (private branch exchange) with trunks to the phone company or POTS (plain old telephone service) lines. (That just SOUNDS old, doesn’t it?)

PBX is installed at the business location to enable calling features, like routing.  The problem is, it is typically more expensive to install and maintain, and it is vulnerable to events ranging from natural disasters to vandalism.

POTS are more similar to your basic home phone service and lack the robust features modern businesses require.

As business VoIP systems gain prominence, traditional providers must adapt to meet business needs, a process that is proving to be slow and costly.

YOUR BUSINESS DESERVES THE BEST

With Novera and our relationship with Vonage, you get the best of both worlds. You can take advantage of cost-saving, world-class VoIP and still have the personalized attention and support that Novera is well known for.

We’d love to talk with you about how we improve your business phone systems through the power of VoIP!

Novera Payment Solutions has teamed with WorldPay to offer world-class, simple payment gateway integration for software developers. Imagine, a single stack of APIs for all payments: card present, card not present, and mobile. This is truly payments integration made easy.

Software Developers can now easily integrate:

• eCommerce
• Point of Sale
• iOS & Android
• Recurring Billing
• Tokenization
• Language Agnostic

Why Choose Novera & WorldPay for your Payment Gateway  Integration?

1. WorldPay APIs are language agnostic

You can code in JSON, Ruby, Python, .NET, JAVA, and PHP supported with robust libraries. Our API documents make integration a extremely easy with industry-specific tips, interactive sample code and well-defined steps.

2. Fortress Level Security is a Given

• PCI Compliance
  Worldpay is a certified PCI Level 1 service provider, achieving the highest level of certification available.
• Vault
  We store sensitive payments data in our secure vault so it never enters the merchant’s environment.
• Tokenization
  Encryption through sophisticated tokenization renders card data useless to thieves as it passes safely to our servers.

3. You can Scale for Growth

You can grow as quickly as you like with Worldpay's integrated payments. WorldPay was recently named the fastest payment processor by speed and transaction volume size. With the incredible service availability and proven fraud protection, you never have to worry about scalability.

4. Seamlessly Integrate with Leading Shopping Carts

Novera and WorldPay have partnered with many of the most popular shopping carts such as FoxyCart and BigCommerce to make integration extremely quick and simple.

5. Take Advantage of Low Flat Fee Pricing

We'll always save you money on processing because we have a direct connection to the credit card networks. WIth Novera's innovative flat fee pricing model, your customers will save substantially over other tiered rate providers.

Contact Novera Payment Solutions today for more information!

 

Accepting credit cards for your business is essential in today's marketplace. However, the fees are complex and the challenge is understanding the various types of fees associated with accepting credit cards. Several credit card processing companies take advantage of business owners' lack of knowledge and overcharge them ... by a lot!

Novera Payment Solutions is pleased to offer our popular "Understanding Credit Card Processing" webinar again. This webinar takes a quick 40 minutes of your time, and will arm you with the information you need to ensure you do not overpay for credit card processing.

 

If any of these questions apply to you, this webinar will be an excellent use of your time.

1. Is your statement from your merchant processing company complicated and confusing?
   
2. Do you fully understand the difference between "Qualified", "Mid-Qualified", "Non-Qualified", and how these terms determine what you are charged for each transaction?
   
3. Are you PCI compliant?
4. Are you surprised by the credit card processing fees you incur each month?
5. Do you have to wait several days to see the payments deposited in your account?

 

REGISTER TODAY!

Join us in an educational webinar on January 14, 2016 @ 2:00 PM EST designed to help you understand the in's and out's of credit card processing. This FREE webinar will be 45 minutes or less and we guarantee you will take away practical information to help you make smart choices when shopping around for credit card processing services. There's a good chance this webinar will save your business money too!

As an attendee of this webinar you will gain the following:

• Ability to understand Visa/MC/Disc true underlying cost which in turn will help you negotiate better pricing for your own merchant account
  
• Knowledge on how to make sure you are getting a truly fair deal for payment processing services (you'd be surprised the percentage of companies who are being taken advantage of -- make sure yours isn't one of them!)
  
• Awareness of the latest in technology available in the market place today, including mobile payments
  
• Practical tips that you can implement right now to keep your processing costs down
• Best practices for keeping your customers' cardholder data secure, including EMV and maintaining PCI compliance.

Start 2016 off right ... set your business up for significant savings on credit card processing fees and join us for this FREE webinar!

Novera ISV QIR Notice 

VISA has recently announced a new mandate that will affect installations via software vendors during 2016 and beyond. The mandate is intended to improve security for payments.

 

Some of the highlights that Integrated Software Vendors need to be aware of:

• Each ISV / Reseller that installs POS systems that accepts payments via the POS will be required to have a certified QIR 
• Start date is March 31, 2016
• Training can be completed via “e-learning” course (6 hour)
• An exam is required once training is completed        
• Special pricing is provided through Novera as long as you register prior to January 31, 2016 ($75.00 vs $375.00)
• The process first requires your company to be approved, then the designated individual can sign up for training

If you would like to take advantage of the Novera / WP special pricing  please contact us and we can get you set up.

A link to the PCI Security Standards Organization Website / QIR section is below for your reference.

https://www.pcisecuritystandards.org/program_training_and_qualification/qualified_integrator_and_reseller_certification

A link to PCI Security Standards Organization Website / QIR section is below for your reference.
https://www.pcisecuritystandards.org/program_training_and_qualification/
qualified_integrator_and_reseller_certification

If you have any immediate questions please feel free to contact Sean Grace at Novera Payment Solutions directly. We will provide additional information as it becomes available. We strongly recommend you at least register at the discounted price as soon as possible.

To request more information or become a partner please contact Sean Grace:
sean.grace@noverapaymentsolutions.com

Businesses of all sizes are making the change to hosted VoIP service. The reason is simple. With Novera's Vonage Cloud VoIP service, you’ve got 40+ built-in calling features that enable your business to do more. And thanks to cloud technology, features are hosted online instead of in your closet. Now that's smart busines!

Need more reasons to make the the change to business VoIP?
Here are four more! 

1. VoIP is Cost Effective, Flexible and Easy

New lines are easily added to your phone system anytime, and there is absolutely no hardware to maintain on your end. Because it is hosted in the Cloud, all of your lines are updated with the latest software and features with no hassle to you or your business. Easy and secure ... smart!

2. VoIP Makes for a Healthy Bottom Line

One of the main reasons businesses decide to switch to our multi-line phone system through Vonage is its extremely low cost. For one simple flat fee per user, you can save between 50% – 85% percent over a standard phone system. 

3. VoIP Offers the Flexibility to Grow

Novera's Vonage Business VoIP requires no annual contract hosted service. This means that you simply subscribe to the service, and there are no installation fees. There is no equipment to buy or lease, except for the phones themselves. At Novera, our goal is to help your small businesses grow. When you succeed, we succeed.

4. You Are Always in Charge with VoIP

New lines are easily added to your phone system any time and your entire system is customizable from a user-friendly web portal that gives you total control over your multi line phone system and account. You can change voicemail greetings, phone menus, and virtual receptionists from the Admin Portal. 

Ready to explore Business VoIP?  Contact Novera Payment Solutions for a free quote!